Terms & Conditions

Terms & Conditions

Welcome to Store By Hamama. By accessing our website and placing an order, you agree to the following Terms & Conditions.

General

This website is operated by Store By Hamama.
We reserve the right to update or change these Terms & Conditions at any time without prior notice.

Products

We try our best to display product images and details as accurately as possible, however slight variations in color or appearance may occur due to lighting and screen differences.
All products are subject to availability.

Pricing

All prices are listed in Pakistani Rupees (PKR).
Prices may change without prior notice.

Orders

After placing an order, you will receive a confirmation via phone or email.
We reserve the right to cancel any order in case of stock issues or suspicious activity.

Shipping & Delivery

Delivery time is 5 to 7 working days across Pakistan.
Delivery time may vary due to location, courier delays, or public holidays.
Delivery charges may apply depending on location and order value.

Returns & Exchanges

We offer a 14-day return & exchange policy.
Items must be unused, unwashed, and in original condition with tags intact.
Return requests must be made within 14 days of receiving the order.
Sale or discounted items may not be eligible for return unless defective.

Refunds

Refunds (if applicable) will be processed after product inspection.
Refund method will depend on payment method or mutual agreement.

User Responsibilities

Customers must provide correct and complete information when placing an order.
Any misuse of the website or false information may result in order cancellation.

Contact Us

For any queries or support:

Email: contact@storebyhamama.com
Phone: 03294540505